Posts Tagged Facebook
No Mosquitos or Flashlights and the Bar opens at the end of the day – So Why name it Real Estate BarCamp?
Bar Camps are a national phenomenon where people gather to discuss and share ideas and tools to help everyone grow and learn. The focus of this event is Real Estate Marketing, Social Media and Websites. Its referred to as an UnConfrence. No Suits, No Sales Pitches. They are fantastic events.
I was suckered – er… volunteered to host REBarCampKC and have been fortunate to work with a great team of other Real Estate Gurus from around the Kansas City Metro.
This event will Sizzle! We expect to draw from St. Joe, Springfield, Columbia and St Louis in Missouri – Topeka, Wichita, Lawrence and Manhattan in Kansas. There will also be a national influence, as top marketing and social media RE people will fly in from both coasts, Texas, Minneapolis and Nashville. We need to show these folks a good time here in KC.
Want to attend? You don’t need to pay for a ticket – but you do need to RSVP as we have limited room. Check out the Website for more info and to RSVP.
Help Sponsor or Volunteer – The event is run by and for the Real Estate community here in KC! We are already half way to our Funding Goal – so the event will rock.
I shouldn’t have done it, but did.
Kansas City has a very easy to use medium sized Airport that is in the middle of nowhere. Like many, I get to spend lots of quality time at this modern transportation hub. While waiting on a flight to Atlanta for ReTechSouth, The Public Address system was droning on… “Please Report unattended bags”. “Amanda Hugandkiss to the White courtesy phone”. You know,the normal background noise. But then I was caught off guard. The Flat PA system voice said “Follow KCI on Twitter, @KCIairport and friend us on Facebook”.Over the PA system? That bugged me. It seemed very George Orwellian. Big Brother was telling its people where to obtain taxi service and to follow them on Twitter. Every 7 min the message was replayed. Using the The Public Address system to a captive audience to gain followers is a bit over the top.
So that’s essentially what I tweeted.
That was a Mistake.
Twitter is a type of PA – My semi rude tweet was blasted out there. Just as the captive audience had been told to follow KCI on Twitter over the PA – in the same way I publicly addressed my dislike for their method. Then it got personal. The airport – it / he/ she / they / @KCIairport started following me. They engaged me. They were nice.
It was an ah-ha moment for me. A Place, is now a person…wow. It may be easy for you to grasp, but that’s hard for me to get my head around. Do we have to treat every THING like a PERSON?
Two weeks ago I was with the family and delayed and frustrated while transferring planes in Detroit. The Delta Airlines flight crew was not around. While entertaining my daughter we looked out the airport window at our Delta plane sitting in the sun with no crew. The empty Plane was older, and missing some paint on the nose cone. In fact, it looked the opposite of “Shiny and new”. I photographed the plane. The tweet with the photo said: “Dear Delta, Our Plane needs a crew and a paint job.” I uploaded the remark and pic to twitter and facebook too.
I shouldn’t have.
When on Twitter, should we all talk nice from our work related accounts? Frequently that means puppy dogs and rainbows, not religion or politics. But now it may also mean don’t call out corporations or things or places thinking inanimate objects – such as corporations or airports are immune. They are people doing their jobs. My negative opinions are not said and forgotten – they stick around, and reflect back upon me.
On the flip side – if your business is not listening to or participating in social media you are ignoring the conversation. You have decided to turn your back on those customers.
But even as a satisfied customer – not one who complains often and knows better, I was willing to open up with my displeasure on twitter. Your happy clients are providing you valuable live testimonials about your service and products. What could you do with live testimonials? What could you do to help resolve an issue to prevent a boil over?
For the record – Delta sent me an apology letter with free miles. KCI no longer broadcasts “follow KCI on Twitter” via the PA, and I have learned first hand that places and corporations are people.
FloorPlanOnline has a funny and a bit of an odd History Starting with a Vacation in Denmark. Network Solutions recently got wind of the story and interviewed CEO Kris Cone, where they discussed our company’s origin and our current Social Media Program.
Ive been fortunate to be in the position to help FloorPlanOnline grow our Social Media presence – and its rewarding to get this organic positive feedback.
One Section of the article is below with the link to the whole story as well.
Here is the link to the story by Steve Fisher.
How have online social media tools like Facebook, Twitter and Blogs helped you market your business?
“Social media has helped with Viral Sharing of property tours and FloorPlanOnline services. Back to the greatest challenge, the more our customers, their sellers or even buyers can share their tours, their experiences and successes about FloorPlanOnline, the more people hear about us, and we let social media do the advertising work for us. A referral is much more valuable than a cold call…and social media is the new form of referral. Our marketing person, Chris Drayer, does a lot of work on the social media sites to get our name and products out to various social media sites – Facebook, Twitter, ActiveRain (a real estate oriented blog site) and to create ”Champions” for FloorPlanOnline. Often, the more successful agents are turning to these mediums as it is a hot topic in the real estate world.
We have also been involved in several grass roots industry events that use social media to talk about the events. In addition, our tours come with built-in social media tools. Anyone can post a home tour to Facebook, Twitter, MySpace, or over 100 other “social” networking sites, by clicking our “Share” button. So now, a home seller can actively participate in the marketing of their own home by posting a FloorPlanOnline tour to their Facebook Wall so all their contacts can see their home they are selling. Same for the agent. Even the buyer can share their potential new home with their friends. So the multiplier effect takes hold, and spreads.”
Here is the link to the story by Steve Fisher.
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